Privacy Notice

Last revised: October 2022

 

General Privacy Statement

At ARKRAY Infinity, Inc. (gAICh), we are committed to protecting your personal information. This Privacy Notice outlines the types of personal information AIC may collect; the means by which AIC may collect, use, or share your personal information; the steps AIC takes to protect your personal information; and the choices you have with respect to the use of your personal information.

This Privacy Notice applies to the website that are linked to this Notice.

For the purposes of this Privacy Notice, gPersonal Datah means any information by which you can be individually identified both directly and indirectly, including, but not limited to, your name, geographic location, and e-mail address.

 

Identity and Contact Details of the Data Controller and the EU/UK Representative

The data controller is AIC.

Address: 1480 Koji, Konan-cho, Koka City, Shiga Prefecture 520-3306, Japan

E-mail address: arkray_connect@arkray.co.jp

Name of CEO: Kazuya Yoden

 

The EU representative is ARKRAY Italia S.R.L.

Address: PIAZZA DEL CARMINE 4 CAP 20121 MILANO ITALY

E-mail address: info.italy@arkray.com

 

The UK representative is ARKRAY Limited

Address: W02-03 Columba House, Adastral Park, Ipswich IP5 3RE, UNITED KINGDOM

E-mail address: info.england@arkray.com

 

How and Why We Process Your Personal Data

On this website, we may collect the following Personal Data about you.

Name

E-mail address

Job Title

Department Name

Company Name

Address (Building)

Address (Street, City)

State/Province

Country

Cookie

 

We process your Personal Data on our websites for the following purposes:

·          To respond to your requests or inquiries

We may use the Personal Data you provide to the extent necessary to respond to your requests or inquires, such as requests for the information of support we provide, inquiries about any information in relation to maintenance or repair of our group companiesf Product. At your request, we may collect your contact information (such as name, address, telephone number, job title, etc.) and any other information you provide to use.

·          To complete transaction

We may use your Personal Data to provide you to fulfill the services that you requested, like to provide the information on any update of software of the product to which we provide our services, or any change of the parts necessary for the maintenance or repair of the product, or to provide training tests of the products.

·          To provide information on products and services

We may provide you with information on our products, seminars, or any other medical information which we judge may be of interest to you, and information related to maintenance services.

·          To maintain our websites, including for security purposes

We use your Personal Data, such as geographic location, the resources you have accessed, and similar information, to secure our websites, network systems, and other assets.

·          To improve our services

We may use data related to your access to the website or the actions or results to use the services to improve the services, like to revise the training content accordingly.

Please be aware that certain features of this site may not be available to you if you do not provide certain Personal Data. Any Personal Data you provide to us on our websites will be used in accordance with this Privacy Notice

 

Legal Basis of Processing

We may process your Personal Data when processing is required for the pursuit of our or a third partyfs legitimate interests, such as promoting our business and protecting our websites.

We may also process your Personal Data when you give us your consent.

 

Recipients of Your Personal Data

We may share the following of your Personal Data with AIC affiliates which have their principal place of business in Japan or outside Japan, currently the affiliates in the European Union or the United Kingdom (http://www.arkray.eu/english/about/group04.html#h1), within the framework of joint use under the Act on Protection of Personal Information:

Name

Contact address (e-mail address)

Occupation

Department Company

Geographic location

 

Some of our websites may share your personal information collected with our affiliates in order to respond to technical or academic inquiries or to investigate your complaints.

Our AIC affiliates will use your Personal Data for the same purposes as specified in gHow and Why We Process Your Personal Datah above.

AIC is the responsible party of this arrangement for the joint use of Personal Data.

We may also share your Personal Data with third parties, such as our service providers, for the following purposes:

To help fulfill AIC business transactions

To conduct technical maintenance of our websites and other web platforms

 

International Transfer of Your Personal Data

We may transfer your Personal Data to a third party outside the EEA and/or the United Kingdom.

Where we transfer your personal data to a third party outside the EEA and/or the United Kingdom, we will ensure that:

Ÿ   the recipient destination has been subject to a finding by the European Commission that it ensures an adequate level of protection for the rights and freedoms that you possess in respect of your personal data and/or the Government of the United Kingdom has specified the recipient destination as a country which ensures an adequate level of protection as provided under the Data Protection Act 2018; or

Ÿ   the recipient enters into standard data protection clauses with us that have been approved by the European Commission and/or the Government of the United Kingdom.

You can obtain further details of the protection given to your personal data when it is transferred outside the EEA and/or the United Kingdom (including a copy of the standard data protection clauses which we have entered into with recipients of your personal data) by contacting us using the information about us above.

 

Information about Your Rights Regarding Your Personal Data

You have the following rights with respect to your Personal Data:

·          The right to request access to the Personal Data that AIC has about you.

·          The right to rectify or correct any Personal Data that is inaccurate or incomplete.

·          The right to request a copy of your Personal Data in electronic format so that you can transmit the data to third parties, or to request that AIC directly transfer your Personal Data to third parties.

·          The right to object to the processing of your Personal Data for marketing and other purposes.

·          The right to request that your Personal Data be erased.

·          The right to request restrictions on the processing of your Personal Data to certain limited purposes.

·          The right to withdraw your consent at any time.

Please note that the withdrawal of your consent does not affect the lawfulness of processing based on the consent provided before its withdrawal.

To exercise any of these rights, please contact us using the information provided above.

If you believe that our data processing does not comply with the GDPR, you can lodge a complaint with the competent supervisory authority.

 

Retention Period

We will retain your Personal Data for the period necessary to process it, which will not exceed 6 years from the termination of the business relationship between you and us or our affiliate, except to the extent that we are required by applicable laws to retain it for a longer period of time, in which case we will retain it for the period required by applicable laws.

 

Data Security

AIC and its service providers take reasonable steps to protect the Personal Data we access or receive through this website from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Nevertheless, AIC makes no guarantee as to the security of your Personal Data and disclaims, to the fullest extent permitted by law, all liability and damages caused by loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We recommend that you take all available precautions to protect the Personal Data you submit on this website.

 

Updates to This Privacy Notice

From time to time, we may revise this Privacy Notice. Any such changes to this Privacy Notice will be reflected on this page.